At Kensington Nannies, our commitment does not end once a family and nanny have been successfully matched. We believe that securing the right placement is only the beginning of what we hope will be a long and successful relationship for everyone involved.
For over four decades, we have built our reputation on creating lasting partnerships between families and childcare professionals. Our consultants understand that even the most carefully considered placements can involve periods of adjustment, new routines, and evolving circumstances. That is why we remain available to both clients and candidates long after the placement has commenced.
Supporting Families Beyond Day One
Welcoming a nanny, governess, or maternity nanny into your home is a significant step. While excitement often accompanies the start of a new role, families may also have questions about establishing routines, setting expectations, and building a positive working relationship.
Our consultants are on hand to guide families through the early stages of employment, helping to ensure a smooth transition for both the household and the nanny. We encourage clear communication from the outset and support families in formalising key aspects of employment, including:
- Working hours and schedules
- Salary and remuneration packages
- Holiday entitlement
- Probation periods
- Notice periods
- Role responsibilities and expectations
Having these elements clearly documented helps create a strong foundation built on transparency and mutual understanding.
As family circumstances evolve, so too can childcare requirements. Whether welcoming a new baby, adjusting school schedules, relocating, travelling extensively, or changing working patterns, our consultants are available to offer practical guidance and industry insight.
Many of our clients return to us over the years as their childcare needs develop. From maternity support and early years care through to nanny-governesses and educational specialists, we are proud to provide continuity throughout a family’s childcare journey.
Supporting Our Candidates
We recognise that our candidates are at the heart of every successful placement. We invest considerable time getting to know each nanny, governess, and maternity nanny we represent, ensuring we understand not only their qualifications and experience, but also their personality, values, and career aspirations.
Once a placement begins, our support continues.
Starting a new role can be both exciting and challenging. Every household operates differently, and even highly experienced childcare professionals may require guidance as they settle into a new environment. Our consultants remain available to provide support and act as a trusted sounding board throughout the adjustment period.
Nannies frequently contact us for advice regarding:
- Industry salary expectations
- Employment standards and best practice
- Holiday entitlement
- Working arrangements
- Professional development opportunities
- Managing changes within a role
We understand that career progression is important, and many of the nannies we place return to us throughout their careers. Whether seeking a new challenge, relocating internationally, or transitioning into a different type of childcare role, our consultants remain invested in their long-term success.
As many of our candidates have shared, it is the ongoing relationship and support that sets Kensington Nannies apart. We take pride in remaining available even after a placement has been made.
A Trusted Point of Contact
One of the key benefits of working with an established agency is having an experienced team available should questions arise. While we are not employment lawyers and cannot provide legal advice, we can offer practical guidance based on decades of industry experience and direct families and candidates towards appropriate professional resources when required.
Our aim is always to support constructive communication and help both parties navigate challenges before they become larger issues. Often, a simple conversation can provide reassurance, clarity, and confidence.
Building Long-Term Relationships
At Kensington Nannies, we view every placement as the start of a long-term partnership rather than a one-off transaction. Our success has been built upon repeat clients, returning candidates, and recommendations from families and nannies who have experienced our personalised approach first-hand.
Whether you are a family welcoming a new nanny into your home or a childcare professional embarking on your next role, you can be confident that our team remains available to support you throughout the journey.
After-care is not an added service—it is simply part of how we work.
